Tuesday, January 06, 2009

Thank You For Calling Tech Support (Excerpts)

Tech Support: “All right…now double-click on the File Manager icon.”
Customer: “That’s why I hate Windows — because of the icons — I’m a Protestant, and I don’t believe in icons.”
Tech Support: “Well, that’s just an industry term sir. I don’t believe it was meant to –”
Customer: “I don’t care about any ‘Industry Terms’. I don’t believe in icons.”
Tech Support: “Well…why don’t you click on the ‘little picture’ of a file cabinet…is ‘little picture’ ok?”
Customer: [click]
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At our company we have asset numbers on the front of everything. They give the location, name, and everything else just by scanning the computer’s asset barcode or using the number beneath the bars.
Customer: “Hello. I can’t get on the network.”
Tech Support: “Ok. Just read me your asset number so we can open an outage.”
Customer: “What is that?”
Tech Support: “That little barcode on the front of your computer.”
Customer: “Ok. Big bar, little bar, big bar, big bar . . .”
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Customer: “You’ve got to fix my computer. I urgently need to print a document, but the computer won’t boot properly.”
Tech Support: “What does it say?”
Customer: “Something about an error and non-system disk.”
Tech Support: “Look at your machine. Is there a floppy inside?”
Customer: “No, but there’s a sticker saying there’s an Intel inside.”

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Got this from my friend AJ's site. Hilarious! For the rest of the blog entry, read it here.

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